HANDLING & SHIPPING
HANDLING & SHIPPING
Shipment Processing Time:
- All orders are processed within 2-7 business days.
- Please note, there is no shipping on weekends or holidays.
- During periods of high demand, the lead time may extend up to 2 weeks (occasionally 2-3 weeks).
- Additional transit days may be applicable, and in case of significant delays, you will be notified via email or telephone.
Note: The aforementioned delay and time frame specifically apply to customized products.
Custom orders for large sinks, bathtubs, and bulk orders may require additional time for fabrication, with a production period of up to 2 weeks.
Shipping Rates & Delivery Estimates:
- USA: Estimated delivery within 3-5 business days.
- UK & Europe: Estimated delivery within 3-7 business days.
- Rest of The World: Estimated delivery within 14 business days.
- Shipping times may vary due to customs processing delays, which are beyond our control.
After Shipping:
- An email containing the tracking number will be sent to you after shipping.
- Enjoy free shipping via DHL EXPRESS.
- Please be aware of the possibility of delivery delays.
Shipment Confirmation & Order Tracking:
- A Shipment Confirmation email will be sent to you, along with the tracking number(s).
- The tracking number(s) will become active within 24 hours of shipment.