HANDLING & SHIPPING

HANDLING & SHIPPING

Shipment Processing Time:

  • All orders are processed within 2-7 business days.
  • Please note, there is no shipping on weekends or holidays.
  • During periods of high demand, the lead time may extend up to 2 weeks (occasionally 2-3 weeks).
  • Additional transit days may be applicable, and in case of significant delays, you will be notified via email or telephone.

Note: The aforementioned delay and time frame specifically apply to customized products.

Custom orders for large sinks, bathtubs, and bulk orders may require additional time for fabrication, with a production period of up to 2 weeks.

Shipping Rates & Delivery Estimates:

  • USA: Estimated delivery within 3-5 business days.
  • UK & Europe: Estimated delivery within 3-7 business days.
  • Rest of The World: Estimated delivery within 14 business days.
  • Shipping times may vary due to customs processing delays, which are beyond our control.

After Shipping:

  • An email containing the tracking number will be sent to you after shipping.
  • Enjoy free shipping via DHL EXPRESS.
  • Please be aware of the possibility of delivery delays.

Shipment Confirmation & Order Tracking:

  • A Shipment Confirmation email will be sent to you, along with the tracking number(s).
  • The tracking number(s) will become active within 24 hours of shipment.